Legal information
Error codes
0.00.0.0.007, 0.00.0.0.008
Unreliable temperature measurement
Significant measurement difference between the main and the protection sensor.
The error is generated when the controller detects a difference between the
sensors’ values of:
- more than 5 °C when door is closed,
-
more than 20 °C when door is opened (difference is allowed for 60 seconds
after closing the door before the alarm starts).
Case conditions have been changed since firmware MRW v1.83.
The error is generated during active program when the controller detects a
difference between the sensors’ values of:
- more than 10 °C when door is closed,
-
more than 20 °C when door is opened (difference is allowed for 20 minutes
after closing the door before the alarm starts).
| Potential cause | Remedial action |
|
Stored samples are in direct contact with the sensor, affecting the sensor’s reading. |
Keep the samples clear away from the sensors. |
|
Improper sample placement, restricting air flow inside the cabinet.One of the sensors is being covered by samples. |
Verify sample placement to ensure nominal air flow in the sensors’ area.Refer to ‘Remarks on the placement of samples’ section in the manual. |
| Unstable ambient conditions (e.g., air draught). | Ensure stable ambient conditions. |
|
The place of the unit installation does not comply with the requirements in the manual. |
Refer to the requirements on ‘the place of installation’ section in the manual. |
| Broken measurement circuit on the controller. | Contact Service Department. |
2.00.0.1.020
<Emergency stop of the program>
Program cannot be continued.
| Potential cause | Remedial action |
|
If it is generated during segment change, it is a temporary interruption of internal communication. |
One-time event can be ignored.If recurring multiple times, contact Service Department. |
| Applies to devices equipped with automatic defrosting. | |
|
A high-temperature sample or large amount of non-chilled samples are put inside the cabinet right after defrosting cycle is finished.As a result, the device is not able to cool down. |
Do not place high-temperature sample or large amount of samples at once inside the cabinet right after the defrosting cycle (wait at least ~ 5 minutes). |
|
Despite the automatic defrosting, there is ice/excessive frost Improper defrosting settings are to be checked. |
Set longer duration [time] of defrosting and/or set shorter interval
Do not store humid samples and/or limit humidity emission in the |
|
Stored samples are in direct contact with the sensor, affecting the sensor(s) reading. |
Keep the samples clear away from the sensors. |
|
Improper sample placement, restricting air flow inside the cabinet.One of the sensors is being covered by samples. |
Verify sample placement to ensure nominal air flow in the sensors’ area.Refer to ‘Remarks on the placement of samples’ section in the manual. |
|
When all the above steps are checked and the temperature tends to rise after defrosting cycle, the refrigeration circuit needs to be inspected. |
Contact Service Department. |
0.00.0.0.013
<Power Noised>
Mains frequency fluctuation.
| Potential cause | Remedial action |
|
There is disturbance in the electrical circuit that the device is connected to – the frequency is inconsistent, fluctuating off the expected 50 / 60Hz.The fluctuation most commonly comes from connected inverters, generators. |
Connect the device to another electrical circuit.The disturbance may
|
0.04.0.0.002
(applies to KKS series only)
<Water alarm level>
No water in the buffer tank – water not
detected on the low-level float switch.
| Potential cause | Remedial action |
|
The reverse osmosis system needs to take sufficient water in, it could
Refer to ‘Reverse osmosis system’ section in the manual for more |
| Problem with water supply system feeding the device. |
Check water installation that is supplying the device:
Refer to ‘Reverse osmosis system’ section in the manual for more |
0.04.0.0.004
(applies KKS series only)
Water min level
Minimum water level detected in the buffer tank.
| Potential cause | Remedial action |
|
The reverse osmosis system needs to take sufficient water in, it could
Refer to ‘Reverse osmosis system’ section in the manual for more |
| Problem with water supply system feeding the device. |
Check water installation that is supplying the device:
Refer to ‘Reverse osmosis system’ section in the manual for more |
0.03.0.0.003
(applies to units equipped with FIT / fluorescent only)
<Light
Damaged>
| Potential cause | Remedial action |
| At least one of the light tubes is broken. |
|
0.00.0.1.017
MRW Communication Error
The error requires a service analysis. Download and send the diagnostic packet
to serwis@pol-eko.com.pl
Open Source Licensed Used
Our SMART/SMART PRO unit controllers use the following components:
| Component | License | |
| jfoenix 9.0.10 | MIT | |
| io.dataFx dataFx 8.0.7 | BSD 3-Clause | |
| io.dataFx flow 8.0.1 | BSD 3-Clause | |
| fontawesomefx 8.2 | Apache 2.0 | |
| joda-time 2.10.10 | Apache 2.0 | |
| org.jfree jfreechart 1.5.0 | GNU LGPL | |
| org.jfree jfreechart-fx 1.0.1 | GNU LGPL | |
| com.github.kenglxn.qrgen javase 2.6.0 | Apache 2.0 | |
| org.apache.maven.plugins 2.5.2 | Apache 2.0 | |
| org.springframework 2.3.10.RELEASE | Apache 2.0 | |
| com.fasterxml.jackson 2.12.3 | Apache 2.0 | |
| com.google.guava guava 22.0 | Apache 2.0 | |
| org.mockito mockito-core 3.9.0 | MIT | |
| joda-time joda-time 2.10.10 | Apache 2.0 | |
| org.scream3r jssc 2.8.0 | GNU LGPL 3 | |
| com.intelligt.modbus jlibmodbus 1.2.9.1 | Apache 2.0 | |
| commons-io 2.8.0 | Apache 2.0 | |
| org.slf4j slf4j-ext 1.7.25 | MIT | |
| org.powermock | Apache 2.0 | |
| com.sun.mail javax.mail 1.6.1 | CDDL/GPLv2+CE | |
| net.samuelcampos usbdrivedetector 2.0.4 | Apache 2.0 | |
| net.lingala.zip4j zip4j 1.3.2 | Apache 2.0 | |
| de.undercouch bson4jackson 2.7.0 | Apache 2.0 | |
| org.postgresql postgresql 42.2.20 | BSD-2-Clause | |
| flask 1.2.2 | BSD License (BSD-3-Clause) | |
| pyserial 3.5 | BSD License | |
| gunicorn 20.1.0 | MIT License (MIT) | |
| itsdangerous 2.0.1 | BSD License (BSD-3-Clause) | |
| ntplib 0.4.0 | MIT License (MIT) | |
| requests 2.26.0 | Apache Software License (Apache 2.0) | |
| librouteros 3.2.0 | GNU General Public License v2 (GPLv2) (GNU GPLv2) | |
| jinja2 3.0.3 | BSD License (BSD-3-Clause) | |
| warkzeug 2.0.3 | BSD License (BSD-3-Clause) | |
| markupsafe 2.1.1 | BSD License (BSD-3-Clause) | |
| certify | Mozilla Public License 2.0 (MPL 2.0) (MPL-2.0) | |
| charset-normalizer 2.0.12 | MIT License (MIT) | |
| click 8.1.3 | BSD License (BSD-3-Clause) | |
| colorama 0.4.5 | BSD License (BSD) | |
| idna 3.3 | BSD License (BSD-3-Clause) | |
| setuptools 65.3.0 | MIT License | |
| urllib3 1.26.12 | MIT License (MIT) | |
| psycopg2 |
GNU Library or Lesser General Public License (LGPL) (LGPL with exceptions) |
|
| Bellsoft Liberica JDK8 |
GPL2 + https://bell-sw.com/assets/files/LibericaJDK-8-9-10-licenses.pdf |
|
| Bellsoft Liberica |
JDK15 GPL2 + https://bell-sw.com/assets/files/LibericaJDK-11-0-11-3-d-party%20licenses.pdf |
|
| PostgreSQL |
PostgreSQL License, a liberal Open Source license, similar to the BSD or MIT licenses |
Licences URL:
| Component | License | |
| Apache 2.0 | http://www.apache.org/licenses/LICENSE-2.0 | |
| BSD-2-Clause | https://jdbc.postgresql.org/about/license.html | |
| BSD 3-Clause | https://opensource.org/licenses/bsd-license.php | |
| MIT | https://github.com/mockito/mockito/blob/release/3.x/LICENSE | |
| GNU LGPL | http://www.gnu.org/licenses/lgpl.txt | |
| GNU LGPL 3 | http://www.gnu.org/licenses/lgpl-3.0.txt | |
| CDDL/GPLv2+CE | https://javaee.github.io/javamail/LICENSE | |
| Mozilla Public License 2.0 (MPL 2.0) (MPL-2.0) | https://www.mozilla.org/en-US/MPL/2.0/ | |
|
OSI Approved (Eclipse Public License v2.0 / Eclipse Distribution License v1.0) |
https://www.eclipse.org/legal/epl-2.0/ | |
| GPL2 | https://openjdk.org/legal/gplv2+ce.html | |
| PostgreSQL License | https://opensource.org/licenses/postgresql |